Windows
For Windows computers. Download and run QuickSupport to connect with an ITSC technician.
Download for WindowsREMOTE IT SUPPORT • ITSC
Get the help you need, without the wait.
Our team can provide remote IT assistance to businesses in Greater Montréal and across Canada. Contact us first so we can confirm technician availability.
REMOTE SUPPORT • ON YOUR TERMS
Download QuickSupport
Choose the download for your computer after speaking with an ITSC technician. QuickSupport does not require permanent unattended access.
Mac
For macOS. Download TeamViewer QuickSupport as a disk image (.dmg), then open the file on your Mac.
Download for MacHow to get help
- 01
Contact ITSC first
Call to describe the issue and confirm that a technician is available. We’ll explain applicable service rates before work begins.
- 02
Download and run QuickSupport
Choose the Windows or Mac download above on the computer needing assistance. Open the downloaded file and follow your technician’s instructions.
- 03
Approve the remote session
Follow your technician’s instructions. Share session details or approve access only after confirming that you’re speaking with ITSC.
Your security matters
QuickSupport can let a technician see or control your device with your permission. Never give remote access to an unidentified person or in response to an unexpected solicitation.
Availability and service fees
Downloading QuickSupport does not create a service ticket or guarantee immediate assistance. Support is subject to technician availability, and service fees may apply.